Privacy Policy
Last updated: 18 September 2026
Jaiye Villa provides short-stay accommodation and guest services in Lagos, Nigeria. This notice explains how we use personal information when you visit our website, make an enquiry, request availability, complete a booking, or sign up for email offers.
Information we collect
We may collect information you provide, including your name, contact details, requested stay dates, guest count, booking preferences, messages, reservation status and service requests. Payment details are processed by our payment providers; we do not intentionally store full payment-card numbers on this website.
With your consent where required, we may also collect device and browser information, approximate location, pages visited, referral source, cookie choices, and analytics or advertising identifiers.
How we use information
- To answer enquiries, check availability and manage reservations.
- To provide guest support, property access and requested services.
- To keep our website, accounts and communications secure.
- To meet legal, accounting and regulatory obligations.
- To measure and improve our website and marketing where you have consented.
Optional email offers
If you sign up for Jaiye Villa email offers, we use your email address and any optional name you provide to send offers and whole-villa availability updates. We do this with your consent. Signing up is optional and does not affect your booking or direct-booking discount.
We use Mailchimp to manage subscriptions and send these emails. Please confirm your subscription using the email sent after signup. Promotional emails begin only after confirmation. We keep a record of your permission and confirmation.
You can withdraw consent at any time using the unsubscribe link in a promotional email or by contacting us using the details below. This does not affect necessary messages about an existing booking.
We keep subscription details while you remain subscribed and they are needed for this purpose. After you unsubscribe, we retain only the limited information needed to respect your choice and keep an appropriate record of consent and withdrawal. We do not use that record to send promotional emails.
Services we use
We use service providers to operate our booking and communication systems. These may include Lodgify and its payment providers, Google Analytics and Google Ads through Google Tag Manager, Meta, Microsoft Clarity, Mailchimp for optional email subscriptions, WhatsApp, and booking channels such as Booking.com or Airbnb when you choose those services. Each provider processes information under its own terms and privacy notice.
Legal bases
Depending on the circumstances, we process information to perform a booking contract or take steps at your request, comply with legal obligations, pursue legitimate interests such as security and service improvement, or based on your consent for optional analytics, advertising and email offers.
International processing
Some service providers may process information outside your country. Where required, we rely on appropriate contractual or legal safeguards.
Retention
We keep personal information only for as long as needed for the purposes above, including customer service, security, accounting and legal requirements.
Your choices and rights
You may ask to access, correct or delete your personal information, or object to or restrict certain processing where applicable. You may withdraw consent for optional cookies at any time through the website cookie controls. Withdrawing consent does not affect processing already carried out.
Contact us
For privacy questions or requests, email [email protected]. Postal location: Lagos, Lagos, Nigeria 106104.
Cookies
See our Cookie Policy for details about cookies and similar technologies used on this website.
Changes to this notice
We may update this notice when our services or legal obligations change. The latest version will be published on this page with its updated date.